Data Privacy and Access Policy for Learner Information (Overview Effect Learning Unit)

(Learning Service Provider – Overview Effect LLC)

Introduction

At Overview Effect, we are committed to safeguarding the privacy, confidentiality, and security of learner information and records.

This Data Privacy and Access Policy outlines how we collect, use, store, protect, and release learner background information, assessment results, and Continuing Education Units (CEUs) awarded through participation in our online courses.

Information We Collect

We collect the following information from learners for the purposes of course participation, accessibility support, quality improvement, and records maintenance:

Personal Information

• Name and contact information (Email address)

Academic and Educational Records

• Enrollment records

• Course participation and progress

• Assessment results

• Completion status

• Certificates issued

• Continuing Education Units (CEUs) awarded, where applicable

Where CEUs are granted, the number of CEUs awarded and the date of issuance are recorded as part of the learner’s official educational record.

Purpose of Collection

The information collected is used to:

• Improve future versions of courses and learning experiences

• Maintain accurate learner records

• Verify course completion and CEUs awarded

Learner information is not sold, rented, or used for unrelated commercial purposes.

Confidentiality and Data Protection

We value your privacy and are committed to protecting your personal information and learner records.

Overview Effect implements appropriate administrative and technical safeguards to protect learner data from unauthorized access, alteration, disclosure, or destruction.

These safeguards include:

• Restricted, role-based access to learner records

• Secure storage of digital records within authorized systems

• Controlled access to assessment and CEU data

• Management of access permissions when personnel roles change

Only authorized personnel with legitimate administrative or educational responsibilities may access learner records.

Use and Disclosure of Personal Information

Internal Use

Learner information, assessment results, and CEU records are used internally for:

• Course administration

• Academic record maintenance

• Issuance of certificates and CEUs

• Quality improvement

Access is limited to authorized personnel involved in course design, delivery, administration, IT oversight, or records management.

Disclosure and Records Release

Learner records, including assessment results and CEUs awarded, will not be disclosed to third parties without:

• The learner’s written authorization;

• A lawful request (e.g., court order or regulatory requirement); or

• A verified credentialing or CEU validation request where permitted and authorized.

All records release requests must:

• Be submitted in writing (email or signed document)

• Clearly specify the records requested

• Identify the intended recipient

• Provide sufficient information to verify the learner’s identity

All records release actions are documented internally.

Access to Assessment Results and CEU Records

Access to assessment results and CEU documentation is strictly limited to authorized Overview Effect personnel responsible for course administration and records management.

Assessment and CEU data:

• Are treated as confidential learner records

• Are not publicly disclosed

• May be used in anonymized or aggregated form for internal quality improvement

Records will only be released under the conditions outlined in the Disclosure and Records Release section above.

Learner Notification

Learners are informed of this Data Privacy and Access Policy:

• During course enrollment or registration

• Through applicable Terms & Conditions

• Within learner agreements, where applicable

Learners are notified that:

• Their records are confidential

• Records will not be released without written authorization

• They have the right to request access to or correction of their records

Instructions for Requesting Records Release

To request the release of your records, please submit a written request to:

[email protected], [email protected] or the indicated email address.

Your request must include:

• Full name

• Course title

• Description of records requested

• Intended recipient

Identity verification may be required before records are released.

Personnel Awareness

All personnel with access to learner records are:

• Informed of this Data Privacy and Access Policy

• Required to uphold confidentiality and data protection standards

• Granted access to learner records only as necessary for their role

• Notified of any updates or changes to this policy

This policy is accessible to personnel through internal documentation and is reflected in the Terms & Conditions governing course participation. Any updates to privacy practices or records procedures are communicated to relevant personnel to ensure continued compliance.

Consent

By providing your personal information, you consent to its use as described in this policy. You have the right to withdraw consent for optional background information at any time by contacting us directly. Upon withdrawal, we will cease use of the data and securely delete it unless retention is legally required.

Access and Correction

You have the right to:

• Access your personal information and learner records

• Request correction of inaccurate information

To exercise these rights and to request a release of your records, please submit a written request including your full name, course title, records requested, and the intended recipient to:

[email protected], [email protected] or the indicated email address.

Data Retention

Learner records, including assessment results and CEUs awarded, are retained only for as long as necessary to fulfill educational, administrative, accreditation, and legal requirements.

When no longer required, records are securely deleted or archived in accordance with internal retention procedures and applicable regulations.

Contact Us

If you have any questions or concerns about this Data Privacy and Access Policy or how your personal information is handled, please contact us at:

Overview Effect LLC (ATI Enterprises LLC)
1000 Brickell Ave, Ste 715
Miami, FL 33131
[email protected]